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TERMS & CONDITIONS

 

Terms of Use Agreement

 

Introduction

This document (hereinafter referred to as the “Agreement” or “Terms of Use”) contains the terms and conditions governing your access to and use of the Website. If you, as the User, do not agree to these Terms, please refrain from using the Website.

Definitions and Interpretation

User: Refers to the person who accesses or uses the Website, including successors and assigns. If the Website is used on behalf of an entity, references to the “User” include the entity and its personnel.

Nalin IT: Nalin IT (Private) Limited (Registration No. PV69216).

Applicable Laws: Refers to laws, regulations, and rules enforced by the Government of Sri Lanka.

Intellectual Property: Includes patents, copyrights, trademarks, and more.

Personal Data: Information identifying or relating to an individual.

Website: Refers to nalinit.lk, owned by Nalin IT.

Nalin IT Account: User’s dedicated account on the Website.

 

1. Overview

1.1 Acceptance
By using the Website, you represent that:

You are of legal age to enter into a binding contract.

You have authority if acting on behalf of an entity.

1.2 Changes to Terms
Nalin IT may revise these Terms without prior notice. Updates will be posted at nalinit.lk/tc. Continued use of the Website implies acceptance of changes.

1.3 Linked Policies
These Terms incorporate the Privacy Policy and Limitation of Liability Policy by reference.

 

2. User Accounts and Information

2.1 Users may access the Website by:

Creating a Nalin IT Account, or

Making ad hoc purchases as a guest.

2.2 Users must ensure the accuracy of all information provided and update it as needed.

2.3 Personal Data is handled in line with the Privacy Policy.

2.4 Users must keep their Nalin IT Account credentials confidential and are responsible for all activity under their account.

 

3. Use of the Website

3.1 License
Nalin IT grants a limited, non-transferable, non-exclusive license to use the Website in compliance with these Terms.

3.2 User Content
All comments, reviews, or other content submitted must:

Be lawful, accurate, and non-misleading.

Avoid offensive, defamatory, or harmful material.

3.3 Prohibited Actions
Users must not:

Misuse the Website or attempt unauthorized access.

Create unauthorized links to the Website.

Falsely claim an affiliation with Nalin IT.

4. Electronic Communications

By using the Website, you agree to receive electronic communications from Nalin IT (including email, SMS, and push notifications) related to your purchases, account, and promotional offers. These communications will satisfy any legal requirement that such communications be in writing.

 

5. Payment Terms

5.1 Prices on the Website are subject to change without notice.

5.2 Users are responsible for applicable taxes.

5.3 Payments must be made via approved methods through third-party gateways.

5.4 Nalin IT is not liable for failed payments due to incorrect details, insufficient funds, or technical issues.

 

6. Product Guidelines, Warranties, and Disclaimers

6.1 Condition of Sale
All products are sold “as is” unless otherwise specified in writing.

6.2 Warranty Limitations

Warranties, if applicable, are provided by the manufacturer or authorized distributor and are subject to their terms.

Warranty coverage does not include damage from improper installation, misuse, electrical surges, unauthorized repairs, or neglect.

6.3 Color & Display Variations
Colors and product appearances may vary due to differences in monitor/screen settings.

6.4 Usage Requirements
Products, including IT equipment, accessories, and surveillance systems, must be used strictly according to manufacturer guidelines.

 

7. Installation & Service Disclaimer

7.1 If Nalin IT or its partners provide installation services, such services are performed with reasonable care but without warranties of performance unless expressly stated.

7.2 Nalin IT is not responsible for:

Damage caused by incorrect user installation.

Compatibility issues with third-party hardware/software.

Interruption of internet, power, or other utility services affecting product performance.

8. Deliveries

8.1 Delivery timelines are estimates only and not guaranteed.

8.2 Orders are shipped through third-party logistics providers under their respective terms and conditions.

8.3 Risk of loss passes to the User upon delivery to the address provided.

9. Cancellations, Returns, and Exchanges

9.1 Nalin IT may cancel orders at its discretion and refund the payment.

9.2 Returns and exchanges must comply with the policies in the FAQs. Certain electronic items may be non-returnable once opened, due to security and warranty requirements.

10. Limitation of Liability

To the fullest extent permitted by law:

Nalin IT shall not be liable for indirect, incidental, or consequential damages, including loss of data, revenue, or business opportunities.

Maximum liability for any claim shall not exceed the total purchase price paid for the product in question.

11. Privacy Policy

Users consent to the collection, use, and processing of their Personal Data in accordance with the Privacy Policy.

12. Governing Law and Dispute Resolution

12.1 These Terms are governed by the laws of Sri Lanka.

12.2 Disputes must first be resolved through mutual discussion.

12.3 If unresolved, disputes shall be submitted to the jurisdiction of Sri Lankan courts.

13. Miscellaneous

13.1 Official communications from Nalin IT will be sent to the email address on record.

13.2 For inquiries or assistance, Users may contact Nalin IT via the channels listed on the Website.